📦 FAQ

1. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment options.

2. How long does shipping take?
Most orders arrive within 3–7 business days, depending on your location.

3. Do you offer order tracking?
Yes, once your order ships, you’ll receive a tracking number via email.

4. Can I change my shipping address after placing an order?
Yes, if the order hasn’t shipped yet. Contact us immediately.

5. Do you ship internationally?
Not at the moment. We currently ship within the United States only.

6. What should I do if my order arrives damaged?
Contact us right away with photos, and we’ll resolve it quickly.

7. Can I cancel my order?
Yes, but only before it ships. Once shipped, cancellation is not possible.

8. Are your products covered by a warranty?
Many items include manufacturer warranties. Check each listing for details.

9. Do you restock sold-out items?
Yes, popular items are regularly restocked. Check back often.

10. How do I contact customer support?
Email us anytime at info@unitedgti.com.

11. What is your return window?
You can return eligible items within 30 days of delivery.

12. Who pays for return shipping?
Customers pay return shipping unless the item arrived damaged or incorrect.

13. How long do refunds take?
Refunds are processed within 3–7 business days after approval.

14. Can I exchange an item?
Exchanges are handled as returns — send the item back and place a new order.

15. Do you charge restocking fees?
No, we do not charge restocking fees.

16. What if I received the wrong item?
We’ll replace it at no cost to you. Contact us immediately.

17. Do you offer discounts for bulk orders?
Yes, contact us for bulk pricing and special wholesale rates.

18. Will my personal information remain private?
Yes. We follow strict privacy and data protection policies.

19. Why was my payment declined?
It may be due to bank verification, insufficient funds, or security filters.

20. Can I request faster shipping?
Expedited shipping options may be available on select items.