Information questions

Frequently Asked Questions

📦 1. HOW LONG DOES SHIPPING TAKE?

We process most orders within 24–48 hours, and standard delivery across the U.S. usually takes 3–7 business days 🚚✨
You’ll receive a tracking number as soon as your package ships. If an item requires additional processing time, we’ll notify you immediately to keep everything transparent and predictable.

🔄 2. CAN I RETURN A PRODUCT IF I’M NOT SATISFIED?

Yes! We offer a 30-day return window for unused, undamaged items in their original packaging 📦🔁
Just email us at info@unitedgti.com with your order number, and our support team will guide you through the process. Returned items are inspected within 2–3 days after arrival.

💵 3. WHEN WILL I RECEIVE MY REFUND?

Once your return is approved, refunds are issued to your original payment method within 3–7 business days 💳💰
Processing times may vary depending on your bank, but we’ll send confirmation the moment your refund is initiated. If there’s any delay, we’re always here to help.

🛠️ 4. ARE YOUR PRODUCTS TESTED FOR QUALITY AND DURABILITY?

Absolutely. We source our products only from trusted suppliers and review every batch to ensure consistency, safety, and durability ⚙️🔍
Whether it’s automotive electronics, tool storage, or accessories, we prioritize items that deliver long-term performance and real value for customers.

📞 5. HOW CAN I CONTACT CUSTOMER SUPPORT?

Our support team is available through email at info@unitedgti.com 📬🤝
We respond quickly—usually within a few hours—and can assist with order questions, returns, product details, recommendations, and any other concerns you might have.

Information about us

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